2021 Edition - Issue 1
Insights from the latest Vero SME Insurance Index
About the 2021 Vero SME Insurance Index
The first report of the 2021 Vero SME Insurance Index focuses on claims.
Our research shows a clear link between collaboration, in-depth analysis of options, expectations of claim outcomes and satisfaction, and the role of brokers and advisers throughout the insurance process is central to this.
The tools to help you
Our Risk Management specialists have updated the Vero Risk Profiler to include information on ways to minimise property damage caused by a natural disaster. Find this information in the specific risk section under Natural Events.
View all issues
View all the customer insights from each issue of the Vero SME Insurance Index. These insights will help build a deeper understanding of commercial insurance for SMEs in New Zealand.
2021 - Issue 2
Insurance Behaviour and Attitudes
2020 - Issue 2
2019 - Issue 1
SME Market Landscape
2018 - Issue 3
Women SME Decision Makers
2017 - Issue 3
What makes a satisfied client?
Vero Voice Blog
Protecting your business from interruption
One of the big concerns for many business owners is what would happen if your premises were damaged severely and you weren’t able to trade for several months, or even years. One way to give yourself peace of mind is to have Business Interruption insurance.