Severe rain and weather: If you are a Vero customer and need to claim, fill out our online claims form Claims | Vero or contact your broker.
Vero customers can now access their policies anywhere, anytime.
Coming soon for ANZ & AMP customers.
From 1 May 2025 we’ll no longer be offering multi-policy or package discounts. Find out more.
At Vero, we’ve been protecting and supporting Kiwis for over 100 years since being incorporated in New Zealand.
As a leading Intermediated general insurer our business has evolved over time, every day building on this rich heritage, with proven financial strength and a history of helping Kiwi households and businesses.
Today, Vero offers customer-focused insurance services, distributed through our valued network of brokers, advisers, and corporate partners, who provide specialist knowledge and guidance to help our customers make informed decisions.
Backed by Suncorp
Over the past 100 years, we've seen a thing or two when it comes to insurance. Today as a leading intermediated general insurer, we're proudly backed by the financial strength of Suncorp Group
Passionate about claims
In the five years to 30 June 2024, we paid out over 97% of claims* We know the difference insurance can make, because we see the results every day.
*Vero claims internal data from 1 July 2019 - 30 June 2024. Includes Motor, House and Contents claims
Rated Very Strong
Vero has been given an AA- (Very Strong) insurer financial strength rating by international ratings agency S&P Global Ratings.
Certified simpler
Vero’s Residential Home, Residential Contents, and MotorPlan policies were awarded the internationally recognised WriteMark quality mark for using plain, simple language.
Proven partnerships
Working with specialists like Morgan Project Services (MPS), we can help assess and project manage complex building claims from start to finish, helping to minimise challenges.
Fair Insurance Code
We’re a member of the Insurance Council of NZ and adhere to the Fair Insurance Code, which provides you with assurance that we have high standards of service for our customers.
