Severe rain and weather: If you are a Vero customer and need to claim, fill out our online claims form Claims | Vero or contact your broker.
Make a claim
Wherever you got your insurance, you can claim here.
If you are looking to Ford Protect, Turners Insurance or Tesla, please go straight to our car claim form.
Make a Vero claim Other partner brand claims Existing claims
Customers
Choose your claim type below
If you have cover from our partners, use these links to claim.
If you need emergency repairs or accommodation, please call us for assistance.
If you are a Broker or Adviser make a claim here.
View all of our FAQ's.
Existing Claims
If you need to add to an existing claim, please let us know the details by emailing us at myclaim@vero.co.nz and include your claim number in the subject line. If you don’t have a claim number yet, we will confirm this with you shortly.
Please note that our claim numbers are always formatted with N00XXXXXXX – if you have a C number after lodging a claim online, don’t worry, we’ll be in touch shortly with your claim number.