Due to recent large-scale weather events, we continue to experience high call volumes.
To lodge your claim please use our Vero Online Claims portal.
Click here for event and claims-related FAQs, including the provisional land categorisation issued by your council.
Claims
What Vero policy do you need to claim for?
Or do you have an
FAQs relating to the 2023 floods and wild weather
Document PDFYou've been impacted, what's next FAQs
Document PDFHome, Contents and Motor Insurance FAQs
Document PDFBusiness Insurance FAQs
Document PDFWild weather clean up FAQs
Document PDFRural FAQs
Document PDFNew Zealand Government Land Insurance: Toka Tū Ake EQC
Our partners
We are committed to making it as easy as possible for you to claim, and we’d love to hear about your experience.
Give us your feedback here.