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Contents
insurance
The things you own are a reflection of who you are, the life you’ve lived and what makes you happy.
We understand the importance of having contents cover that can go beyond everyday household items. That’s why we give you the choice to extend cover to include treasured items of jewellery, sports equipment and technology.
Or if you just need the basics, we have cover options for you too.
Making a claim
If you need to make a claim, or have a question about a claim, contact your broker or adviser, or you can call us at the Vero Claims Centre—we’re here to help.
Keep in touch
Remember to keep your details up-to-date. If you need to check or update your Contents Insurance contact your broker, adviser or insurance provider.
Documents
PDF FileContents policy wording
Our Contents policies include
1
Temporary accommodation
If you’re unable to access your home you could be reimbursed for the cost of your temporary accommodation.
2
Transit cover
We understand it can take time to move home. Simply let us know that you’re moving and we’ll cover your contents at both your old house and new house for up to 30 days. We will also provide some cover in case they are damaged due to fire, theft or collision, while in transit.
3
Overseas travel benefit
New Zealanders like to travel. We cover some of your contents anywhere in Australia and the Pacific Islands provided that you’re not overseas for longer than 30 days and they’re not covered by travel insurance.
4
Liability cover
We will cover you for your legal liability to pay damages and reparation for accidental bodily injury or loss to someone else’s property.
Most people choose our Maxi Contents as it offers replacement cover on almost all of your contents. Don’t forget to specify any valuable items such as jewellery or specialist equipment. Maxi Contents also includes cover for:
- Contents in professional storage facilities
- Gradual damage
- Specified items
- Change of locks if keys are stolen
- Unauthorised use of credit and debit cards
- Misuse of mobile/smart phones
- Contents while at boarding school or tertiary accommodation
- Vehicle accessories within a work vehicle
- Property used for trade, professional or business use
A more affordable option that provides cover for specific events including natural disaster, fire, theft or flooding. You can upgrade your Flexi Contents to add extra cover where you need it. Flexi Contents also includes cover for:
- Specified items
- Change of locks if keys are stolen
- Occupier’s and Personal Liabilities
- Authorities Damage
- Unauthorised use of credit and debit cards
- Property used for trade, professional or business use
Extra value with Vero
10% Extra cover for no extra cost
With our Maxi House cover, you may qualify for SumExtra. This gives you up to 10% more cover than your sum insured value in a natural disaster (e.g. earthquake, tsunami), and full repair or replacement for other insured events (e.g. flood, fire).
10% off by combining house and contents
When insuring your most valuable assets, it's worth getting expert advice from an insurance broker or adviser. They will work with you closely to understand your needs, identify risks that are specific to you and advise you on the right cover.
Phone
24/7 free emergency HELP assistance
If you have an accident or disaster anywhere in New Zealand our HELP team is just a phone call away—even if no insurance claim is involved.
Call HELP Call us0800 800 786 after hours in an emergency.
HELP provides practical advice as well as a 24-hour referral to a comprehensive nationwide network of recommended service organisations and trades people. A call to HELP costs you nothing, so if you have got a problem with plumbing, a leaking roof, broken glass, replacement of locks or electrical faults, call our New Zealand based HELP team for rapid assistance.
Excesses, terms, conditions, limits and exclusions apply to these policies. Please check the policy wording for details of cover. The provision of cover is subject to the underwriting criteria that apply at the time.
Our website provides general information about our products and services to help you make choices when it comes to protecting the things in life and business that really matter. The information doesn’t take into account your personal circumstances, needs or goals and is not intended to be financial advice. We recommend that before you purchase insurance, you get professional advice from a broker or adviser who’s registered under the Financial Advisers Act 2008.
