Broker & Adviser Centre

The support you need. When you need it.

This is where you can find resources and tools you need to help support customers. From here you can log into our business portals or find a wide range of policy documents and proposal forms.

Got Broker & Adviser questions about COVID-19 Coronavirus? We're here to help.

Resources created just for you

Below you can find insights and tools to help you with your SME customers.

2021 Vero SME
Insurance Index

The third issue of the 2021 Vero SME Insurance Index shares insights on rural SMEs insurance behaviour and attitudes.

Working together and sharing expertise.

Vero Risk Profiler

Access statistics, information and tools to help your customers reduce risk in their business.


Industry specific


Claims statistics


Detailed guides


Looking for an insurance company that will be there during the moments that matter?

Vero has a strong reputation during claims time, backed by research from our brokers and customers. From rapid claims processing to going above and beyond during disasters, you can count on us. 

Find out more


Issue 3

Vero SME Covid-19 special edition

In this special edition infographic we survey 300 small to medium sized businesses (SMEs) in New Zealand to see how the Covid-19 pandemic has affected them, what assistance they require at this time, and where you can offer your expertise.Click here to read the infographic

Vero Tools

Vero Online

Vero Online is the online toolset for Vero's intermediaries.

Log in

Marine Premium Generator

Log in

Marine Electronic Certificate System

Log in

Cordell Calculator

Log in

AMP Tools

AMPGO - Maxi/Flexi Products

Maxi/Flexi products enable you to provide personalised service to your clients.

AMP Digital - Everyday Products

New to AMP. Everyday Products are only available online.

Cordell Calculator

Policy documents and forms

As well as current policy wordings, you’ll also find older versions that your customers may still be using. Find out what’s changed here, before having a conversation with your customer.

View documents and forms

We’re here to help at claim time

Our claims service teams are ready to help your customers make a claim. Whether it’s online, by phone, email or by completing one of our claim forms. We’ll then guide them through the process from beginning to end.

Find out more

Natural Disaster Damage

If your customer’s home is damaged in a natural disaster, they need to lodge a claim with the EQC first.
Your customer will have two years to lodge a claim with EQC, however it is best to notify the EQC of damage as soon as possible.

Phone claims: Call us0800 326 243 or online claims

Need help?

Talk to your Vero Business Development Manager.

Contact Vero directly or call us on: Call us0800 808 508

International calling: Call us+64 9 363 2222

Keep us up to date

Let us know if your contact details have changed by emailing us.

EmailTell us what's changed

Make sure our locator can find you in the right place.

Check our broker & adviser locator

Stay informed

Vero research shows female small business owners may be missing out on advice


Vero research shows female small business owners may be missing out on advice

Research commissioned by Vero Insurance shows female small business owners and decision-makers (SMEs) are less likely to seek expert advice when it comes to insuring their business than their male counterparts.

Our story

About Vero

Our story

Watch our stories about our brokers, Kaikoura, and technology in drones to see how we're making insurance mean more for you.

Your excess explained

Vero Voice Blog

Your excess explained

By Matt Williams

Even if you’ve read your policy information thoroughly or have made claims before, there are a few things about insurance excesses that you may not know.