Due to recent large-scale weather events, we continue to experience high call volumes.
To lodge your claim please use our Vero Online Claims portal.
Click here for event and claims-related FAQs, including the provisional land categorisation issued by your council.
Broker & Adviser Centre
The support you need. When you need it.
This is where you can find resources and tools you need to help support customers. From here you can log into our business portals or find a wide range of policy documents and proposal forms.
Wild Weather Recovery Hub. Access claims information, processes, FAQs and more We're here to help.
Over and Above.
Demonstrating Vero’s commitment to helping our broker and adviser partners succeed, now and in the future.
Click here to access our tools, insights, training and content
Looking for an insurance company that will be there during the moments that matter?
Vero has a strong reputation during claims time, backed by research from our brokers and customers. From rapid claims processing to going above and beyond during disasters, you can count on us.

Learn about our partner Morgan Project Services
Morgan Project Services (MPS) centrally manages Vero building claims with a timely, focused, and consistent response. MPS will appoint a Project Manager with building and construction knowledge who will manage your claim from start to finish. MPS’s close relationship with Vero streamlines the claim process so your claim will be processed faster.
Vero Tools
Vero Online
Vero Online is the online toolset for Vero's intermediaries.
Marine Premium Generator
Marine Electronic Certificate System
Cordell Calculator
Vero Multi-Policy Discount Terms
AMPGO - Maxi/Flexi Products
Maxi/Flexi products enable you to provide personalised service to your clients.
AMP Digital - Everyday Products
New to AMP. Everyday Products are only available online.
Cordell Calculator
AMP Multi-Policy Discount Terms
Need help?
Talk to your Vero Business Development Manager.
Contact Vero directly or call us on: Call us0800 808 508
International calling: Call us+64 9 363 2222
Keep us up to date
Let us know if your contact details have changed by emailing us.
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Newsroom
Vero research shows female small business owners may be missing out on advice
Research commissioned by Vero Insurance shows female small business owners and decision-makers (SMEs) are less likely to seek expert advice when it comes to insuring their business than their male counterparts.
Read the blog