Vero Voice Blog

At Vero, it's our goal to make insurance mean more for our customers. Our blog provides helpful insurance tips and thought provoking posts to help you get the most out of your insurance.

  • We’ll be there in the moments that matter

    All of us experience vulnerability at different points in our lives. At Vero, we want to make sure that we are there to help during these moments that matter by providing practical assistance to customers experiencing vulnerability.

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  • Why using a broker leads to claim payouts that meet your expectations

    Never used a broker for your business insurance needs before? Insights from our 2021 Vero SME Insurance Index suggest it might lead to greater satisfaction with your claim.

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  • Communicate your value to SME clients

    How can brokers demonstrate their expertise and grow their relationship with SME clients? Here are three things the findings from the 2021 Vero SME Insurance Index suggest SMEs want or need from their broker.

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  • Answering your car insurance questions

    Taking out car insurance can help you avoid large, unwanted expenses if you’re in an accident or your car is stolen. But if you’ve never made a claim before you may not know much about how it works. Below we’ve covered the three commonly asked questions about car insurance claims.

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  • Top 4 insurance tips for home buyers

    The best time to start thinking about insurance is as soon as you find a house you’re interested in - here are our tips for some things to think about.

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  • Why it was time for a new approach to disaster response

    Insurance is vitally important to New Zealanders given the risks we face from earthquakes and other natural disasters. The new natural disaster response model announced this month will change the way our industry supports customers – and help New Zealand to mitigate and recover from these risks in the future.

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  • Natural Disaster Response Model – what does it mean for New Zealanders?

    This week private insurers and the EQC announced their agreement on a new Natural Disaster Response Model which will change how we handle New Zealanders’ home insurance claims in the event of a natural disaster.

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