Severe weather: For urgent assistance call 0800 800 134.
Submit your claim online here. General FAQ's at Wild Weather Hub.
Make a payment
It’s easy to make a payment online.
You can choose to pay by credit card, Google Pay, Apple Pay or Account2Account. Select your insurance brand:
To pay by Internet Banking, enter the following details:
Vero Insurance NZ Ltd 06‑0101‑0488308‑00 and your policy number as reference.
Getting Help
If you’re facing financial hardship and aren’t able to pay your premium, or you’d like to discuss your payment options, contact your broker, adviser or give us a call and we’ll do our best to support you.
