Vehicle
Repairs
Get back on the road, faster
You want your vehicle repaired quickly and professionally — and that’s exactly what we provide through our nation-wide network of approved repairers.
Our windscreen specialists can also fix a chip or a full-blown break on the spot (if the glass is in stock). They’ll take care of the glass and paperwork; here’s how to get your windscreen repaired.
With a nationwide network of approved repairers, we can help you get back on the road in no time.
Our unique digital system allows repairers to quote on vehicle damage accurately, meaning we can quickly assess and authorise repairs to get your vehicle back on the road faster.
If you choose one of our approved repairers, our Repair Guarantee means their work is guaranteed for as long as you own the vehicle.
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Contact an Approved Repairer in your area:
Our windscreen specialists can fix a chip or a full-blown break on the spot (if the glass is in stock). It’s easy too, there is no claim form and they’ll take care of the glass and the claim process for you.
If you need replacement glass you can pay your excess directly to them. An excess only applies on replacement glass claims, all glass repairs are excess free if you have Comprehensive cover. And even better, no glass claim will affect your no claims discount.
If you have selected the Excess-free windscreen and window glass optional benefit, no excess will apply to replacement or repair glass claims.
You can also call our dedicated windscreen team on 0800 800 134 who will be happy to help you.
Making a claim
If you need to make a claim, or have a question about a claim, contact your broker or adviser or you can call us at the Vero Claims Centre—we’re here to help.
Information & payment
If you need to check your cover, update your details or make a payment, contact your broker or adviser for assistance.
Documents
Brokers can find more documents in the Broker & adviser centre
Excesses, terms, conditions, limits and exclusions apply to these policies. Please check the policy wording for details of cover. The provision of cover is subject to the underwriting criteria that apply at the time.
Our website provides general information about our products and services to help you make choices when it comes to protecting the things in life and business that really matter and is not intended to be financial advice. For advice on product suitability, please contact your financial adviser.



