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Insurance Documents


This is where you can find our policy wordings, and other useful documents that help you manage your insurance.

Personal insurance documents

This is where you can find our current policy documents, as well as older versions and summaries of any changes we’ve made to our policies.

You can also find our claims and proposal forms and useful guides.

If you’re renewing your insurance

If we’ve invited you to renew your insurance with us, the most up-to-date policy documents for your cover are listed below.

If you have any questions, please contact your broker or adviser or your local Vero office.

Vero Residential Home Policy

Unless otherwise specified, this wording applies if your policy started or renewed from 1 July 2019 onwards.

Download PDF

Vero Residential Contents Policy

Unless otherwise specified, this wording applies if your policy started or renewed from 1 July 2019 onwards.

Download PDF

Vero MotorPlan Policy

Unless otherwise specified, this wording applies for customers who started a new policy or renewed their policy from 1 June 2018 onwards.

Download PDF

LandlordPlan Policy

Unless otherwise specified, this wording applies to customers who started a new policy from 10 October 2015 onwards.

Download PDF

Vero Pleasurecraft Policy

Unless otherwise specified, this wording applies for customers who started a new policy from 12 March 2018, or renewed their policy from 16 April 2018.

Download PDF

Move New Zealand Policy

Household removals within New Zealand

Download PDF

Transit International – Household Goods Policy

Household removals to or from New Zealand

Download PDF

Golightly Motorcycle Policy

Unless otherwise specified, this wording applies for customers who started a new policy or renewed their policy from 12 March 2018 onwards.

Download PDF

Rural insurance

This is where you can find our current policy documents, as well as older versions and summaries of any changes we’ve made to our policies.

You can also find our claims and proposal forms and useful guides.

If you’re renewing your insurance

If we’ve invited you to renew your insurance with us, the most up-to-date policy documents for your cover are listed below.

If you have any questions, please contact your broker or adviser or your local Vero office.

Vero Agriplan Policy

Unless otherwise specified, this wording applies for customers who purchased a new policy from 11 September 2016, or customers who renew their insurance from 16 November 2016.

Download PDF

Vero Agriplan EQC Addendum

Unless otherwise specified, this wording applies for customers who purchased a new policy from 1 July 2019, or customers who renew their insurance from 1 July 2019.

Download PDF

Business insurance documents

This is where you can find our current business policy documents, as well as older versions and summaries of any changes we’ve made to our policies.

Vero BusinessPlan Policy

Unless otherwise specified, this wording applies for customers who purchased a new policy from 11 September 2016, or customers who renew their insurance from 16 November 2016.

Download PDF

Vero BusinessPlan Endorsement

Unless otherwise specified, this wording applies for customers who purchased a new policy or customers who renew their insurance from from 16 July 2017.

Download PDF

Tradies Endorsement

Unless otherwise specified, this wording applies for customers who purchased a new policy from 1 May 2017.

Download PDF

Commercial Motor Vehicle Fleet Policy

Unless otherwise specified, this wording applies for customers who purchased a new policy from 11 September 2016, or customers who renew their insurance from 16 November 2016.

Download PDF

Stock Deterioration Policy

Effective for customers purchasing or renewing their policy from 1 September 2003.

Download PDF

Vero SiteCover Policy

Effective for customers purchasing or renewing their policy from 30 July 2015.

Download PDF

VeroProjectPlan Policy

Effective for customers purchasing or renewing their policy from 10 October 2015.

Download PDF

Legal Edge Liability Policy

Effective for customers purchasing or renewing their policy from 30 June 2007.

Download PDF

StaffSure Group Personal Accident

Effective for customers purchasing or renewing their policy from 30 June 2015.

Download PDF

Contractors Plant Insurance

Effective for customers purchasing or renewing their policy from 18 August 2005.

Download PDF

Vero MachinePlan Policy

Effective for customers purchasing or renewing their policy from 1 September 2003.

Download PDF

Marine insurance documents

This is where you can find our current marine insurance documents.

Cargo policies

Buildings in Transit policy

Download PDF

Move New Zealand: Household Goods & Personal Effects policy

Download PDF

Transit International: General Cargo policy

Download PDF

Transit International: Household Goods policy

Download PDF

Transit New Zealand: General Cargo policy

Download PDF

Transit New Zealand: Livestock policy

Download PDF

Transit New Zealand: Fresh, Frozen or Chilled Products policy

Download PDF

Simply Cargo policy

Download PDF

Hull policies

Builders Risk (MarCAR) policy

Download PDF

Builders Risk (MarCAR) proposal

Download PDF

Fisherman policy

Download PDF

Helmsman policy

Download PDF

Pleasurecraft policy

Unless otherwise specified, this wording applies for customers who purchased a new policy from mid-April 2018, or customers who renewed their insurance from 1 July 2018.

Download PDF

Liability policies

Carriers’ Legal Liability policy

Download PDF

Integrated Transit Liability policy

Download PDF

Marina Operators’ Liability policy

Download PDF

Ship Repairers’ Legal Liability policy

Download PDF

Consumer Insurance Specialists

This is where you can find insurance documents for Consumer Insurance Specialists (CIS) policies.

If you have any questions, please contact our dedicated CIS team.

MaxiPlan House Policy

This wording applies for customers who started a new policy or renewed their policy from 1 July 2019 onwards.

Download PDF

MaxiPlan Contents Policy

This wording applies for customers who started a new policy or renewed their policy from 1 July 2019 onwards.

Download PDF

BasicPlan House Policy

This wording applies for customers who started a new policy or renewed their policy from 1 July 2019 onwards.

Download PDF

BasicPlan Contents Policy

This wording applies for customers who started a new policy or renewed their policy from 1 July 2019 onwards.

Download PDF

BoatPlan Policy

This wording applies for customers who started a new policy from 14 August 2016, or renewed their policy from 16 October 2016.

Download PDF

MotorPlan Policy

This wording applies for customers who started a new policy from 1 June 2018, or renewed their policy from 1 June 2018.

Download PDF

Vintage Car Insurance

This wording applies for customers who started a new policy from 14 August 2016, or renewed their policy from 16 October 2016.

Download PDF

Our claims promise

We know that claim time can be particularly stressful for customers. Our claims teams aim to settle straightforward claims immediately.

If your claim is a bit more complicated, we’ll work with you and your broker or adviser to ensure your claim gets processed as quickly and efficiently as possible. Either way, we promise to treat all our customers fairly.

We’d love to hear your feedback, whether it’s good or bad. Give us feedback or make a claims complaint.

Fair Insurance Code Member Logo

We are a member of the Insurance Council of NZ and adhere to the Fair Insurance Code, which provides you with assurance that we have high standards of service to our customers.