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Who are you insured with?

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Do you need extra help or support?

We know there are times when everyone needs a hand – whether you are experiencing financial stress or facing a difficult time.

Find out how we can help

Vero Insurance

Our postal address

Vero Insurance
Private Bag 92120
Auckland 1142
New Zealand

From the 31st March 2021, Vero will no longer be accepting nor issuing cheques as a payment method due to all NZ major banks phasing out the use.  For more information, please contact your broker or adviser.

Our physical address

Vero Insurance
Level 13, 48 Shortland Street
Auckland Central, 1010
New Zealand

New customers

After an insurance quote?

For expert advice on how Vero can help you with your insurance needs, talk to a broker or adviser. Our locator helps you find a broker or adviser near you.

Find a Vero broker

Complaints

If you have a complaint, we want to know about it

If you’re unhappy with one of our policies, our service or a decision on your claim, please tell us - often a quick conversation can help sort things out.

Make a complaint

Fraud

If you would like to report a possible fraud, please notify our Fraud Intelligence Team. Find out more about insurance fraud.

Report suspected fraud

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