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Complaints

If you have a complaint, we want to know about it

If you’re unhappy with one of our policies, our service or a decision on your claim, please tell us - often a quick conversation can help sort things out.

Make a complaint

Fraud

If you would like to report a possible fraud, please notify our Fraud Intelligence Team.

Email or call us

Call Call0800 438 372  or EmailSend us an email

Postal address

Fraud Intelligence Team
Vero Insurance NZ Ltd
Private Bag 92120
Auckland 1142

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