Contents Insurance

All the little things you own add a lot to your life. We make sure you can replace them with our home Contents cover.

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What makes a house a home is different for all of us. That’s why Vero’s Residential Contents Policy allows flexibility in the items you insure.  Furniture, technology, jewellery, sports gear – even the valuables you carry on your person away from home can be covered by one Vero contents policy.

You can choose from two levels of cover to suit you, but either way you’ll receive some great benefits like personal liability cover and alternative accommodation.  There are added benefits under the Maxi cover option, including; transit cover for your contents if you move house; and replacement value for most contents - which means for a total loss, we’ll replace your contents with a brand new item.

Unless customers have been advised otherwise, this new Vero Residential Contents policy wording applies to new Contents polices where cover commences from 14 August 2016, or existing Contents policies that renew from 16 October 2016. For Vero customers, a summary of key changes from your previous Residential Contents policy can be found here.

Vero’s Residential Contents Policy also gives you access to our Emergency HELP assistance line:

Emergency HELP assistance

HELP is a 24-hour, 7 day a week emergency assistance service which Vero offers as part of your Residential Contents policy – at no extra cost – to you and the members of your immediate family who live with you.

Vero customers can call us anytime for assistance if they are involved in an accident or disaster anywhere in New Zealand – even if there’s no insurance claim involved.  
If you’ve got a problem with a leaking roof in the middle of the night, broken glass, locked your keys in the car, or if you just need emergency advice – ring HELP on 0800 800 786.

Did you know that if your mobile device is lost or stolen, we can cover you for costs from unauthorised use? Talk to your Broker or Adviser about this benefit under our Maxi option. Or use our Insurance Broker Locator to find a broker near you.


Excesses, terms, conditions and exclusions apply to the policies referred to. Please refer to the policy wording for details of cover. The provision of cover is subject to the underwriting criteria that apply at the time.

The information on this website provides general information about our products and services.  It does not take into account any individual’s personal circumstances, needs or goals and is not intended to be financial advice. Before purchasing any financial product you should seek advice from a financial adviser or insurance broker registered under the Financial Advisers Act 2008.