If you’re hit by a natural disaster and you have a Vero home or contents insurance policy, you’ll also have cover through the Earthquake Commission’s EQCover programme.
EQC pays for up to $115,000 worth of damage to your home, and up to $23,000 for loss or damage to your contents.
If the damage to your home exceeds that amount, it’s called going over-cap. Your Vero Residential Home and Contents insurance will cover the rest of the costs as set out in your policy, up to your sum insured.
Lodge your claim with EQC over the phone on Call us0800 326 243 or online. Make sure you make a note of your EQC claim number.
EQCover excludes some parts of your property. The main examples are driveways, fences, swimming pools or tennis courts.
We’ll manage your claim with you if it goes over the EQCover cap. EQC will notify us when their estimate reaches 75% of the available EQCover.