Select an option:
We have retained the capability of our teams to work from home to ensure we can respond to our customers. Please be patient as we transition to full capacity. You may also experience a delay of up to 10 seconds as your call is connecting but please hold to enable us to answer your enquiry.
Claims
0800 800 134New claims:
Existing claims:
From outside NZ: +64 9 363 7551
8am–6.30pm Monday – Friday
9am–5pm Saturday
Customer Service
If you have a broker:
0800 808 138
veropersonallines@vero.co.nz
All other policies:
0800 505 905
veroenquiry@vero.co.nz
General enquiries:
0800 808 508
contactus@vero.co.nz
From outside NZ: +64 9 363 2222
8.30am–5pm Monday – Friday
Affiliated Groups
Vintage Car Club members:
0800 658 411
veropersonallines@vero.co.nz
Returned and Services Association (RSA) and Public Service Association (PSA) members:
0800 808 138
veropersonallines@vero.co.nz
From outside NZ: +64 9 363 2222
8.30am–5pm Monday – Friday
We have retained the capability of our teams to work from home to ensure we can respond to our customers. Please be patient as we transition to full capacity. You may also experience a delay of up to 10 seconds as your call is connecting but please hold to enable us to answer your enquiry.
Customer Service
0508 856 856From outside NZ: +64 9 363 2600
General enquiries:
Accounts:
Closings:
8.30am–5pm Monday – Friday
For after-hours emergency assistance, contact Sedgwick on 0800 800 270 or your nearest claims agent if outside New Zealand.