Home Policy

Our residential policy covers your most important asset – your home.

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Owning your own house is often the result of many years of saving and planning. So it makes sense to protect your biggest and most important asset with Vero’s Residential Home insurance.

With two levels of cover available – Maxi and Flexi – and the ability to tailor your insurance to a Sum Insured value specified by you, you can control the level of cover you need.  

As well as protecting your house, our Residential Home Policy also provides cover for items in the grounds around your house including driveways and swimming pools. And if you work from home, your home office is covered too.

Vero has updated relevant customer policies to cover claims for reparation orders resulting from accidents, under the Sentencing Amendment Act 2014. You can read a summary of the key changes to our Residential Home Maxi policy update and Residential Home Flexi policy update.

If you’re on our Maxi plan, you’ll enjoy some great benefits under Vero’s Residential Home cover, like SumExtra. And no matter the level of cover you choose, you’ll always have access to our Emergency HELP assistance line.

Emergency HELP assistance

HELP is a 24-hour, 7 day a week emergency assistance service which Vero offers as part of your Residential Home policy – at no extra cost – to you and the members of your immediate family who live with you.

Vero customers can call us anytime for assistance if they are involved in an accident or disaster anywhere in New Zealand – even if there’s no insurance claim involved.  
If you’ve got a problem with a leaking roof in the middle of the night, broken glass, locked your keys in the car, or if you just need emergency advice – ring HELP on 0800 800 786.


Ask AMP, ANZ or your Insurance Broker about insurance for your home.

Or use our Insurance Broker Locator to find a broker near you.