Regulatory

for fair practice and understanding



Insurance Regulatory Updates

What is on the regulatory radar:

August / September 2023

The Financial Markets (Conduct of Institutions) Amendment Act 2022 amends the Financial Markets Conduct Act 2013 to ensure financial institutions treat consumers fairly. It is designed to protect consumers by putting the consumer at the forefront of institutions’ decisions and actions.

Download PDF

Back to top

Earthquake Commission:

Impact of EQC changes

Toka Tū Ake EQC increased the amount of cover they provide for natural disasters. So, what does this means for customers? Find out in this video brought to you by Vero Over and Above featuring Steve Fearon - Manager: Home Portfolio.

Watch video Read Latest Customer Changes

Back to top


Conduct for fair customer outcomes

Customer Risks:

Non Disclosure Risks

The importance of the duty of disclosure, and risks to customers regarding the Insurance Claims Register.

Download PDF

Back to top

TOOLS

for better understanding of customer needs

Go to the Tools catalogue page

INSIGHTS

for informative market context

Go to the Insights catalogue page

TRAINING

for professional development

Go to the Training catalogue page

REGULATORY

for fair practice and understanding

Go to the Regulatory catalogue page

© 2024 Copyright Vero Insurance New Zealand Limited (“Vero”). These documents have been prepared by Vero as a briefing for brokers only and must not be distributed to Vero customers or the general public. You must not copy, reproduce, sell, modify or distribute these documents, electronically or otherwise, in any way except with the express written consent of Vero. The information provided is general in nature, is not intended as financial advice and does not replace technical specialist advice in respect of each customers’ circumstances. Vero and its related companies do not accept any responsibility or liability in connection with your use of or reliance on this document.