Due to recent large-scale weather events, we continue to experience high call volumes.
To lodge your claim please use our Vero Online Claims portal.
Click here for event and claims-related FAQs, including the provisional land categorisation issued by your council.
Vero Voice Blog
At Vero, it's our goal to make insurance mean more for our customers. Our blog provides helpful insurance tips and thought provoking posts to help you get the most out of your insurance.
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Insurance tips
Insurance when travelling to Australia or the Pacific Islands
01/06/2023
If you are travelling to Australia or the Pacific Islands, you may have insurance cover you didn't know about.
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Insurance tips
Are you relying on another drivers’ insurance?
01/06/2023
If someone else makes a mistake and causes an accident, are you also relying on them to have insurance? Read more
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Insurance tips
Is my car insurance still valid if I'm not following the conditions of my licence?
01/06/2023
If you have a car accident while you’re driving outside the terms of your licence or breaching the road rules, it’s important to understand that it could have an impact on any insurance claim you need to make.
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Insurance tips
Answering your car insurance questions
01/06/2023
Taking out car insurance can help you avoid large, unwanted expenses if you’re in an accident or your car is stolen. But if you’ve never made a claim before you may not know much about how it works. Below we’ve covered the three commonly asked questions about car insurance claims.
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Insurance tips
5 things to think about before you renovate
01/06/2023
Kiwis love to improve their properties, but any type of home renovation can have an impact on your house insurance.
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Insurance tips
Are you covered if your smartphone is damaged or lost?
01/06/2023
If your device is your prized possession, make sure you understand how your insurance cover works so that you don’t get a nasty surprise.
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Insurance tips
Diamonds are forever, so don’t buy them twice
01/06/2023
Jewellery can be worth much more than its monetary value and unfortunately, sometimes it gets lost or stolen; we understand the impact of this. Read more.
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