Vero Voice Blog

Insurance tips  

Taking a proactive stance towards vulnerable customers' risks

By Jane Brewer 14/04/2023

With the impacts of the recent severe weather events and cost of living increases being felt by many, now more than ever organisations need to place a greater focus on proactively identifying, supporting, and protecting customers who are experiencing vulnerability.

Vero’s partnership with Lifeline Connect

By Campbell Mitchell 22/02/2023

As the impact of Cyclone Gabrielle and the magnitude of the event’s social, psychological and financial cost continues to emerge, our Vero team is reaching out to customers in need of extra care to offer them a referral to our community partner, Lifeline Connect.

Community  

Vero Insurance, 100 years of experience to draw on

By Jimmy Higgins 07/02/2023

On 7 February 2023, Vero Insurance celebrates 100 years since being incorporated in New Zealand. Since then, the business has changed significantly and every day builds on its rich whakapapa, and a century of experience in helping millions of Kiwi households and businesses through hard times.

Insurance tips  

What does a weather event mean for your business insurance?

By Nick Meister 02/02/2023

If your business has been impacted by a significant weather event, managing the insurance process is often a lot simpler than you might expect if you follow the right process. Here are some simple tips and strategies to help make your insurance claim easier to manage.

Insurance tips  

Combatting rural theft – what can be done?

08/11/2022

Rural theft is on the rise, so here at Vero, we want to ensure our rural customers are well placed to protect themselves from thieves and burglary.

Insurance tips  

Take care on the roads this Easter

By Jimmy Higgins 13/04/2022

Easter is a great chance to get away for a few days or visit friends and family. But with high volumes of traffic comes more accidents.

Community stories  

Fire came on top of family calamity | Vero

22/10/2021

Auckland couple had health, tragedy and legal problems - and then a house fire. Naomi Lowe and her husband share their story of making a claim with Vero.