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Media release

Vero gets thumbs up in Intermediated Insurer Survey

2 February, 2016

Vero has been named ‘Best Intermediated Insurer 2015’ in a survey of nearly 1000 New Zealand insurance brokers and advisors.

The annual survey by global research company, TNS, drew 934 responses and provides feedback across all areas of insurance from products and claims to service and relationships. Technology, competition, soft market conditions and natural disasters were listed as main concerns, and increasing competition from direct and online insurance also ranking highly.

Vero CEO Paul Smeaton says the confidence in Vero shown through the survey demonstrates that the business’ focus on customer excellence is genuine.

“Our people are focused on making every experience with Vero positive and simple for our brokers, advisors and their customers. That those surveyed ranked Vero so highly across a range of attributes shows we understand their world and challenges and that the relationship between both parties is extremely strong. We’re thrilled with the result but it doesn’t mean we’ll be resting on our laurels. It simply fuels us to deliver even more for our customers.”

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The information in this article has been compiled from various sources and is intended to be factual information only. It is not personal advice and any description of an insurance product or service is not a complete description of all the terms and conditions applicable to the particular insurance product or service. You should consult a qualified adviser for advice on whether the information in this article is suitable for your personal situation and needs. While we take reasonable steps to ensure that the information contained in this article is accurate and up-to-date, it is subject to change without notice. Vero Insurance New Zealand and its related companies does/do not accept any responsibility or liability in connection with your use of or reliance on this article.