Government levies

All insurance companies collect levies on behalf of the Government, which are used to fund public services such as the Toka Tū Ake Natural Hazards Commission (NHC) and Fire and Emergency New Zealand services. These levies are included in the cost of your insurance and we pass these onto the Government.

Legislation changes 

Fire and Emergency New Zealand Levy

On 1 July 2024 this levy increases for the following policies:

  • Home
  • Contents
  • Motor
  • Pleasurecraft
  • Business Plan
  • Farm and Rural
  • Household removal
  • Marine Cargo
  • Commercial Hull, Helmsman and Fisherman
  • Boat builder 

For more information on the levy changes visit Fire and Emergency New Zealand.

Natural Hazards Insurance Act 2023

On 1 July 2024 the Natural Hazards Insurance Act 2023 (the NHI Act) comes into effect replacing the Earthquake Commission Act 1993. The Earthquake Commission (EQC) will now be known as Toka Tū Ake Natural Hazards Commission (NHC).

You can find out more about the NHI Act at Natural Hazards Commission.

We’re here for you

We continually check that pricing across all our products is sustainable, to ensure we can support our customers in the long term. We’re here to help protect New Zealanders, and we want to ensure that insurance remains accessible for as many New Zealanders as possible. 

If you’re facing financial hardship and are not able to pay your premium, or you’d like to discuss your payment options, contact your broker, adviser or contact us and we’ll do our best to support you.

When is a Government levy applied to my policy?

Insurance policy type

The Fire and Emergency levy applies

NHI levy applies

Home

Contents

Motor vehicle and boat trailer

Commercial & Rural property*

Commercial and pleasurecraft boats stored ashore

Boat builders

Goods in transit and storage within New Zealand

Commercial

Household

*Commercial and Rural property will have the NHI levy applied to any residential component. Examples include rest homes, body corporates and shearers quarters.

For more details on the Fire and Emergency levy visit:

Vero service/instalment fee

If you pay your insurance premiums by instalments, your payments will include a service/instalment fee. The service/instalment fee is calculated based on the amount of the premium and the payment frequency.

Service/instalment fee by payment frequency: 

Annual premium*

Fortnightly

Monthly

Quarterly

Six monthly

Yearly

$2,000 and under

10%

10%

7%

5%

0%

Greater than $2,000 and up to $20,000

7%

7%

5%

3.5%

0%

Greater than $20,000

5%

5%

3.5%

2.5%

0%

*Premium per policy at the time of instalment

If you have any questions about your insurance payments or would like to change how you pay, please call us:

Vero customers – call 0800 808 508
ANZ customers – call 0800 269 252

We're here to help

If you have any questions about these Government levies, please chat to your broker or adviser or get in touch with us.

Contact us

For full details on the benefits of your insurance cover, have a look at your personalised schedule and the policy wording.

Download the policy wording