Support services

Vero customer support services

Vero Support

Temporary wraparound service including counselling and other support services.
To find out more, call us: 0800 505 905.

Agencies

Financial hardship and capability

Money Talks

The MoneyTalks helpline provides financial mentorship for people struggling with debt or budgeting. moneytalks.co.nzExternal Link

Good Shepherd: No Interest Loans Scheme

Good Shepherd NZ provides fair and affordable loans for essential goods and services, in partnership with BNZ and with support from the Ministry of Social Development.
goodloans.org.nzExternal Link

General support and legal advice

Citizens Advice Bureau

Free, confidential, independent information and advice on rights and access to services.
cab.org.nzExternal Link

Wellbeing

Lifeline

Lifeline provide a safe and confidential service to support the emotional and mental wellbeing of callers.
lifeline.org.nzExternal Link
Call 0800 543 354 or 0800 LIFELINE / Text HELP (4357)

Age Concern New Zealand

Age Concern New Zealand is a charity dedicated to people over 65, their friends, and whanau and offers expertise and knowledge on available services for older people.
ageconcern.org.nzExternal Link
Call 0800 652 105

Victim Support

Victim Support helps victims and their families to find strength, hope and safety in the face of grief and trauma.
victimsupport.org.nzExternal Link
Call 0800 842 846 or 0800 VICTIM

Shine

Shine’s Helpline can support anyone being hurt, abused and/or controlled by someone they have a close relationship with.
2shine.org.nzExternal Link
Call 0508 744 633