Due to recent large-scale weather events, we continue to experience high call volumes.
To lodge your claim please use our Vero Online Claims portal.
Click here for event and claims-related FAQs, including the provisional land categorisation issued by your council.
Repairer Locator
Find an approved repairer
Enter your location and then click the red search button below to find details of our nation-wide network of approved suppliers and S.M.A.R.T shops. If you're in Auckland, search by suburb for faster results.
Our approved repairer network
Our unique RepairNet system allows repairers to access your vehicle damage quickly via digital images—meaning we really can get your car back on the road faster.
And if you choose one of our approved suppliers listed here, our Repair Guarantee means their work is guaranteed for as long as you own the car.