Due to recent large-scale weather events, we continue to experience high call volumes.
To lodge your claim please use our Vero Online Claims portal.
Click here for event and claims-related FAQs, including the provisional land categorisation issued by your council.
Confidential Fraud Report
Email or call us
EmailSend us an email.
Call Call us0800 438 372 free within New Zealand.
Call Call us+64 9 363 3959 outside of New Zealand.
Our postal address
Fraud Intelligence Team
Vero Insurance NZ Ltd
Private Bag 92120
Auckland 1142
New Zealand