Due to recent large-scale weather events, we continue to experience high call volumes.
To lodge your claim please use our Vero Online Claims portal.
Click here for event and claims-related FAQs, including the provisional land categorisation issued by your council.
CTA FAQs boxes
Car & vehicle claims FAQs
Frequently asked questions about claims involving a car, motorcycle, caravan, trailer or other motor vehicle.
Contents claims FAQs
Frequently asked questions about claims involving personal contents.
House claims FAQs
Frequently asked questions about claims involving your house, apartment, unit or property.
General claims FAQs
Frequently asked questions about claims involving a vehicle, house or contents.