General claims FAQs

Frequently asked questions about claims involving a vehicle, house or contents.

FAQs relating to the 2023 floods and wild weather

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Making a claim

Paying the excess

Other common questions

Need to claim?

If you need to make a claim, our team is here to help.

How to claim

Other FAQs

If you have more questions, visit our other FAQs here:

Other FAQs

If you have more questions, visit our other FAQs here:

Car & vehicle claims FAQs

Frequently asked questions about claims involving a car, motorcycle, caravan, trailer or other motor vehicle.

Contents claims FAQs

Frequently asked questions about claims involving personal contents.

House claims FAQs

Frequently asked questions about claims involving your house, apartment, unit or property.
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