Due to recent large-scale weather events, we continue to experience high call volumes.
To lodge your claim please use our Vero Online Claims portal.
Click here for event and claims-related FAQs, including the provisional land categorisation issued by your council.
Warehouse Money Policy Documents
Together with Warehouse Money, we are committed to providing great value home, contents and car insurance.
For more information about our partner, visit the Warehouse Money website. If you have any questions about your policy please call Call us0800 801 814 to talk to our Warehouse Money Insurance team.
Everyday Plus Home and Contents Insurance Policy Document
Unless otherwise specified, this wording applies for customers who started a new policy or renewed their policy from 1 July 2019 onwards.
Download PDFDownload
Everyday Home and Contents Insurance Policy Document
Unless otherwise specified, this wording applies for customers who started a new policy or renewed their policy from 1 July 2019 onwards.
Download PDFDownload
Everyday Plus Landlord Insurance
Unless otherwise specified, this wording applies for customers who started a new policy or renewed their policy from 1 July 2019 onwards.
Download PDFDownload
Everyday Plus Car Insurance Policy Document
Unless otherwise specified, this wording applies for customers who purchased a new policy from 1 June 2018, or customers who renewed their insurance from 1 June 2018.
Download PDFDownload
Third Party Fire and Theft Car Insurance Policy Document
Unless otherwise specified, this wording applies for customers who purchased a new policy from 1 June 2018, or customers who renewed their insurance from 1 June 2018.
Download PDFDownload
Third Party Property Damage Car Insurance Policy Document
Unless otherwise specified, this wording applies for customers who purchased a new policy from 1 June 2018, or customers who renewed their insurance from 1 June 2018.
Download PDFDownload
Everyday Plus Home and Contents Insurance Policy Document
Unless otherwise specified, this wording applies for customers who purchased a new policy or renewed their insurance up until 30 June 2019.
Download PDFDownload
Everyday Home and Contents Insurance Policy Document
Unless otherwise specified, this wording applies for customers who purchased a new policy or renewed their insurance up until 30 June 2019.
Download PDFDownload
Everyday Plus Landlord Insurance
Unless otherwise specified, this wording applies for customers who purchased a new policy or renewed their insurance up until 30 June 2019.
Download PDFDownload
Everyday Plus Car Insurance Policy Document
Effective for customers who purchased or renewed their insurance up to 31 May 2018.
Download PDFDownload
Third Party Fire and Theft Car Insurance Policy Document
Effective for customers who purchased or renewed their insurance up to 31 May 2018.
Download PDFDownload
Third Party Property Damage Car Insurance Policy Document
Effective for customers who purchased or renewed their insurance up to 31 May 2018.
Download PDFDownload
Everyday Plus Home and Contents Insurance – Full change document
A full overview of the changes we’ve made to our Everyday Plus policy on 1 July 2019.
Download PDFDownload
Everyday Home and Contents Insurance – Full change document
A full overview of the changes we’ve made to our Everyday Home and Contents policy on 1 July 2019.
Download PDFDownload
Everyday Plus Landlord Insurance – Full change document
A full overview of the changes we’ve made to our Everyday Plus Landlord policy on 1 July 2019.
Download PDFDownload
