Earthquake update

5.8 magnitude earthquake 30km off Levin

Have you been affected by today’s 5.8 magnitude earthquake near Levin? The team at Vero are standing by to help you get back on your feet as quickly as possible. 

Claims can be lodged by calling us on 0800 800 134 or email new claims to NewClaims@vero.co.nz. To assist with the prioritisation of claims, please include the policy number in the subject line and a brief description of what has happened. 

To speed up the claims process, we recommend getting your claim in as soon as possible documenting any damage (photo or video) and creating a list of all the damaged items prior to attempting any clean-up effort.

However, safety is always our top priority, so it’s important that if your home or business has been affected, only return if it’s safe to do so - making sure the building looks safe to enter and carefully checking the structure for damage, as well as gas, water or electrical lines and appliances. 

If you are insured with Vero, AMP or ANZ please contact us on the numbers below for advice and help.

• Vero customers: 0800 800 134
• AMP customers: 0508 806 244
• ANZ customers: 0800 269 252