Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

Bush fires in Nelson

Your safety is what's important, we'll be here for you when things have settled


Please make sure to follow instructions from the Civil Defence and keep yourself and your family safe at all times. 

Returning to your home

Please only return to your home once it has been cleared safe to do so by the Civil Defence

If it's safe to do so, take photos of damaged property, this will help with your claim. 

Please make note of all things damaged so that when you speak to us we can help with all your concerns. 

Emergency phone numbers

Fire, police or ambulance: 111
Nelson Tasman Civil Defence: 03 543 7290

Contact us once things have settled

We're here to help. You can call our claims team at any time on 0800 800 134 or click here to make a claim online.

Alternatively, you can talk to your broker or adviser, who can work through your claim with you.