Due to recent large-scale weather events, we continue to experience high call volumes.
To lodge your claim please use our Vero Online Claims portal.
Click here for event and claims-related FAQs, including the provisional land categorisation issued by your council.
Choose the policy wording that applies to you.
If your policy will start on or after 2 April 2022
Document PDF Download PDF (1.1MB)
If your policy will start before 2 April 2022
Document PDF Download PDF (958kb)