Due to recent large-scale weather events, we continue to experience high call volumes.
To lodge your claim please use our Vero Online Claims portal.
Click here for event and claims-related FAQs, including the provisional land categorisation issued by your council.
Claims
0800 269 252From outside NZ: +64 9 363 4192
Claim online
New claims:
Existing claims:
8am–5pm Monday – Friday
9am–5pm Saturday