New Zealand insurance brokers have again selected Vero as the insurer of the year. The Insurance Brokers Association of New Zealand awarded the 2006 'Insurer of the Year' title to Vero at its annual conference in Adelaide last week.
The award is the insurance industry's highest honour and this is the fourth time New Zealand's leading brokers have bestowed it on Vero. It follows soon after Vero received the prestigious 'General Insurer of the Year' award for Australian and New Zealand General Insurers, awarded by the Australian and New Zealand Institute of Insurance and Finance.
Vero insurance products are sold solely through independent brokers who have wide and detailed knowledge of the industry. The fact they work for their clients rather than insurers means they are determinedly customer focused.
Vero Chief Executive Roger Bell says, "The selection criteria for this award is based on rigorous customer focused criteria such as claims efficiency, quality of service and client relationships." He believes it's Vero's commitment to continuous improvement across every facet of the business that gives it the edge.
"This commitment spurs us on to provide our broker partners with the necessary tools to enable them to give the best possible customer service to their clients."
"I am delighted with this recognition of success and extremely proud of the Vero people. Without their passion and relentless drive towards our vision of becoming a world class provider of general insurance, this award would not have been ours."