Contact Us

    Vero Insurance New Zealand Limited
    Vero Centre
    48 Shortland Street
    Private Bag 92 120
    AUCKLAND

    Phone: 09 363 2222
    Fax: 09 363 2350
    Toll Free Phone (within New Zealand only): 0800 808 508


    If you have a general query or would like further information on our products or services, please contact an office in your area:
    Auckland Broker Branch
    12-14 Northcroft Street
    PO Box 331 278
    Takapuna
    AUCKLAND

    Phone: 09 488 3100
    Fax: 09 486 1870
    Christchurch
    76 Hereford Street
    PO Box 240
    CHRISTCHURCH

    Phone: 03 364 6550
    Fax: 03 365 7870
    Dunedin
    34 London Street
    PO Box 1184
    DUNEDIN

    Phone: 03 471 9700
    Fax: 03 477 4594
    Hamilton
    127 Alexandra Street
    PO Box 1275
    HAMILTON

    Phone: 07 834 3870
    Fax: 07 838 2420
    Invercargill
    134 Spey Street
    PO Box 323
    INVERCARGILL

    Phone: 03 218 2052
    Fax: 03 214 9172
    Napier
    70 Tennyson Street
    PO Box 448
    NAPIER

    Phone: 06 834 2560
    Fax: 06 835 9588
    Vero Agency & Partnerships
    Forsyth Bar Tower
    PO Box 10
    Level 6
    55-65 Shortland St
    Auckland
    Phone: 09 916 4411
    Fax: 09 916 4367
    Nelson
    153a Trafalgar Street
    PO Box 149
    NELSON

    Phone: 03 548 7086
    Fax: 03 546 8512
    New Plymouth
    10 Devon St East
    PO Box 8134
    NEW PLYMOUTH

    Phone: 06 759 4750
    Fax: 06 757 5773
    Palmerston North
    Level 7
    Cnr Grey & Rangitikei Streets
    PO Box 846
    PALMERSTON NORTH

    Phone: 06 350 0580
    Fax: 06 356 2495
    Tauranga
    Level 1
    Goddard Centre
    16 Grey Street
    PO Box 13371
    TAURANGA

    Phone: 07 577 3220
    Fax: 07 578 9148


    Timaru
    37 Sophia St
    PO Box 501
    TIMARU

    Phone: 03 688 1108
    Fax: 03 684 5737
    Wanganui
    208 Victoria Ave
    PO Box 276
    WANGANUI

    Phone: 06 348 0650
    Fax: 06 345 3984


    Whangarei
    122 Bank Street
    PO Box 475
    WHANGAREI

    Phone: 09 470 1960
    Fax: 09 430 0511
    Wellington
    4th Floor
    15 Willeston Street

    PO Box 797
    WELLINGTON

    Phone: 04 470 8300
    Fax: 04 473 0596
    If you wish to lodge a claim or have a claim related inquiry, please contact:


    Office Hours, Monday to Friday:
    Auckland and Northland 8.00am to 5.00pm
    All other locations 8.30am to 5.00pm

    Emergency After Hours Telephone: 0800 800 786

    Vero National Windscreen Team 0800 V 4 VERO (0800 848 376)

    North Island
    Auckland & Northland
    Claims Department
    Vero Centre
    Private Bag 92120
    Auckland
    Telephone: 0800 800 134
    Fax: 09 363 2331
    Email: newclaims@vero.co.nz
    Bay of Plenty
    Claims Department
    PO Box 13371
    Tauranga
    Telephone: 0800 808 138
    Fax: 07 578 9148
    Email: tgclaims@vero.co.nz
    Hawkes Bay, Manawatu & Taranaki
    Claims Department
    PO Box 846
    Palmerston North
    Telephone: 0800 697 069 or 06 350 0580
    Fax: 06 356 2495
    Email: pnclaims@vero.co.nz
    Waikato
    Claims Department
    PO Box 1275
    Hamilton
    Telephone: 0800 808 128
    Fax: 07 838 2420
    Email: hmclaims@vero.co.nz
    Wellington
    Claims Department
    PO Box 797
    Wellington
    Telephone: 04 470 8300
    Fax: 04 473 0596
    Email: wlgclaims@vero.co.nz
    South Island
    Claims Department
    PO Box 240
    Christchurch
    Telephone: 0800 425 2467
    Fax: 03 365 7870
    Email: chclaims@vero.co.nz

    If you are insured through The National Bank or ANZ please contact
    The National Bank
    Claims Department
    Private Bag 92120
    Auckland
    Telephone: 0800 626 925
    Fax: 0800 835 123

    Email: nationalbankclaims@vero.co.nz
    ANZ
    Claims Department
    Private Bag 92120
    Auckland
    Telephone: 0800 269 252

    Fax: 0800 835 123
    Email:
    anzclaims@vero.co.nz
    Office Hours:
    Monday to Friday: 8:00am to 6:00pm
    24 hours Emergency Service is available by calling the same numbers

      Vero's Approved Repairers

      Vero's Collision Management Centre
      Mt Wellington
      Telephone: 09 573 6550
      Map

      Supplier relationships: For further information please contact procurement@vero.co.nz

      If you have a media or brand related inquiry, or would like further information on Vero, please contact:

      Eithne Sweeney
      Communications Adviser
      Phone: +64 9 363 2567
      Email: eithne_sweeney@vero.co.nz
      Fax: +64 9 363 2323

      Ian Walker
      Marketing & Communications Manager
      Phone: +64 9 363 2297
      Email: ian_walker@vero.co.nz
      Fax: +64 9 363 2323

      Phone: 09 363 VERO (09 363 8376)