If you’re looking for a career in insurance at Vero, then this is a great place to start.
We are a large organisation with a small-business feel and we really take care of our staff. We employ around 1000 employees, full time and part time,so there are many roles and opportunities for the right people.
Work opportunities at Vero are varied and virtually limitless. We could use your insurance experience in underwriting or claims, your administration and customer services skills in our call centre or customer services areas, or maybe your finance and accounting skills in our finance team. Whatever your business background, there is a place for you here.
Read on to find out all you need to know about a career in insurance, available vacancies and what it is like to work with us.
We want Vero to be a great place to work. In fact, we continuously improve our business so that we are excellent in everything we do. We regularly seek and act on the input of our employees to ensure we continue to be a ‘great place to work’ and to reach our goal of being World Class.
Our Mission is to be New Zealand’s leading provider of general insurance solutions delivering certainty and security to our customers. We have fulfilled this mission for six of the past eight years, having been voted Intermediated Insurer of the year 2012 by our Broker partners.
Our values of Integrity, Excellence, Expertise and Customer Focus serve as our guide. We reinforce these values in everything we do, from the way we recruit, recognise and reward people, to how we develop our people to be the best they can be. We are a large organisation with a small, friendly business feel that readily celebrates staff and company successes and achievements.
At Vero we have a strategic goal to be a 'Great Place to Work’. This has been officially recognised by Vero employees, whose positive feedback has ranked Vero within the top five 'Large Workplaces' in the unlimited/JRA 'Best Places to Work in New Zealand' Survey 2004, 2005, 2006, 2007, 2008 and 2009!
Although we are proud to be ranked among the top five in our category, we are committed to improving this result and are continuing to implement a number of initiatives to create a great workplace. These include:
Learning and Development for all our employees: We are committed to developing our employees to be the best they can be whilst at Vero. We have a comprehensive range of learning solutions based on our behavioural competencies and technical requirements which we consider the key to being successful in our business. As part of this we offer opportunities to participate in cross functional project teams, mentoring and coaching, and getting structured feedback from other teams and colleagues within the organisation in order to identify strengths and areas for improvement.
A One Day Orientation Programme introducing new employees to our business and culture, and providing an opportunity to interact with the senior management team.
Financial assistance for tertiary study or study through the Insurance Institute that is related to your role.
Performance based pay with transparency in how your performance impacts salary increases, together with regular feedback on your performance.
Flexibility: Where business needs can support it, we are able to offer opportunities to work from home, have flexible start and finish times, and time off in lieu.
A supportive workplace: A strong focus on initiatives dedicated to the wellbeing of our staff, including Health & Safety and our Employee Assistance Programme.
Employment terms and conditions that include financial support for parental leave, career breaks and extra annual leave.
Now that we are part of the Suncorp group, there are some opportunities for transfers and secondments to other areas of the business as well as other locations in Australia and New Zealand.